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"Our institutions
earned many official accolades for quality in FY 2003,
in addition to those garnered in earlier years.
The Institute of Mental Health achieved
certification for ISO 9001, ISO 14001 and OHSAS 18001,
while the National Skin Centre received the ISO 9001:2000
certification.
Alexandra Hospital, National University
Hospital, Tan Tock Seng Hospital, Institute of Mental
Health and the National Healthcare Group Polyclinics
also received the People Developer Standard, the mark
given to preferred employers.
Eight of our institutions won the coveted
Gold Award at the PS21 ExCEL Convention 2003. At National
IQC Convention, 21 NHG teams won Gold Awards."
Excerpt from Chairman
(NHG) Message in NHG Annual Report 2003/2004
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The
Courage Fund was set up on 11 April 2003 to honour our
healthcare workers in Singapore, especially those who
had fallen or suffered in the battle against SARS. The
Fund drew an overwhelming outpour of support from the
public and galvanized the entire nation and united all
in steadfastness in the face of adversity.
The
Fund is pleased to launch the Healthcare Humanity Awards
as a continuing legacy of the dedication and courage
of our healthcare workers. The Healthcare Humanity
Award aims to recognise healthcare workers who exemplify
the values of courage, extraordinary dedication, selflessness,
steadfastness in ethics, compassion and humanity.
These values underscore healthcare as a noble profession,
and not merely a job. Through manifestation of these
values, the awardee is someone who lives up to being
"true to the calling" of a caregiver for the
sick and the infirmed.
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DID
YOU KNOW |
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NHG institutions had also
gained respect among their global peers. Post SARS, visiting
teams from Governments, Universities and hospital delegations
came from countries such as Australia, China, Canada,
Malaysia, the United Kingdom, the Indochinese countries
and the United States. The rich exchange of ideas benefit
both them and us, and contributes to Singapore's reputation
as a leading medical centre. |
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Nation's Tribute to SARS
Heroes. The Singapore Government awarded National Day
medals to 97 NHG staff to recognise their outstanding
contributions to the SARS battle. |
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For their valiant contributions
in overcoming SARS, 1,517 staff of NHG received The Courage
Star, while 1,491 received The Courage Medal from The
Courage Fund. Amongst them were 473 doctors, 1,430 nurses
and 1,105 Allied/ Ancillary staff. |
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Tan
Tock Seng Hospital (TTSH) was established in 1844 through
the generosity of Mr Tan Tock Seng and other 19th century
local philanthropists. Over the years, TTSH has played
a critical role in providing healthcare to Singaporeans,
developing medical services and training local healthcare
professionals. In recognition of this significant contribution,
the National Heritage Board marked TTSH as a historic
institution in 2001.
NUH
strives to deliver appropriate specialised care and
support to all its patients. As the first healthcare
institution in Singapore to achieve 3 prestigious ISO
certifications at one time, the hospital is fully committed
to safe quality care and service to its patients, staff
and community. NUH has also been awarded the People
Excellence Award which is the highest accolade given
to organisations for people excellence. This Award is
conferred upon the best of the best People Developers
and the Award recognises and celebrates organisations
whose outstanding people development approach has contributed
significantly to Business Excellence.
Along
with a new structure and strategic focus came a new
team of medical and administrative staff. A stream of
innovative programmes have been steadily introduced
to provide patient-centred and holistic quality healthcare.
An example of this is AH's Health for Life Centre which
focuses its operations on pre-emptive health measures,
such as health screening packages to identify those
who are prone to illnesses and education programmes
on lifestyle and eating habits.
Institute
of Mental Health/ Woodbridge Hospital (IMH/WH) is a
2,676-bed specialised care hospital offering multifaceted
psychiatric treatment services. Its operations include
a satellite netwrok of seven outpatient clinics. They
are the Child Guidance Clinic and Behavioural Medical
Clinic and General Psychiatric Clinics at Alexandra,
Choa Chu Kang, Geylang, Jurong, Toa Payoh and Tampines.
NHG
Polyclinics is the primary healthcare arm of NHG and
serves all Singaporeans. There are nine such polyclinics
spread over the north and north-central part of Singapore,
reaching a wide swath of the population.
